The Inactivity Timeout is the amount of time in seconds that the Kiosk will wait for before timing out and returning to the Home Screen Image.
The Inactivity Timeout can be configured by going to: Back Office > Setup > POS Terminals > Select the Kiosk Terminal > Modify > Display/Kiosk.
Within the Inactivity Timeout field, enter the number of seconds that the Kiosk will wait for before it shows the Inactivity prompt.
Any button pressed by the consumer while they're operating the Kiosk will trigger the timeout counter to reset and starting counting down again.
Once the Inactivity Timeout is reached due to inactivity, the Kiosk will display a prompt to the consumer asking them if they're still ordering.
This prompt will remain on-screen for 10 seconds.
Pressing No will void any items added and will return to the Home Screen.
Pressing Yes will return to the same Kiosk screen that was displayed prior to the prompt appearing, enabling the consumer to continue placing their order.
Any items that have been added to the order so far will remain.
If an option is not selected on the prompt within 10 seconds, the Kiosk will treat this order as abandoned; any items that were added to the order will be voided and the Kiosk will return to the Home Screen, ready for the next customer to place their order.
